Privacy Policy

Effective Date: 05/05/2025

DVDLogic ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dvd-logic.com and when you purchase or use our software.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

• Name
• Email address
• Billing address
• Payment details (handled via secure third-party processors)
• Software license or registration data

b. Software Usage Data

• Software version and license status
• Error reports (non-personal)

2. How We Use Your Information

We may use your information to:

• Process transactions and deliver products
• Provide customer support
• Improve product performance
• Notify you about updates or promotions (with consent)
• Enforce license compliance

3. Sharing Your Information

We may share information with:

• Trusted third-party providers (e.g., payment processing)
• Legal authorities if required to comply with applicable law

We do not sell or rent your personal data.

4. Cookies and Tracking

We do not use cookies.

5. Data Security

We use reasonable technical and organizational safeguards to protect your information, but no method is 100% secure.

6. Data Retention

We retain information only as long as needed for business or legal purposes, or until you request its deletion.

7. Your Rights

Depending on your location, you may have the right to:

• Access or update your personal data
• Request deletion
• Withdraw consent
• Object to certain data processing

Contact us at support@dvd-logic.com to make a request.

8. International Users

By using our services, you acknowledge your information may be processed in Ukraine, which may have different data laws from your own jurisdiction.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a revised "Effective Date" above.

11. Contact Us

DVDLogic Software
Energetykiv str. 19/56, 08292, Bucha, Kyiv region, Ukraine
support@dvd-logic.com

12. Refund Policy

We want you to be satisfied with your purchase. If you are not completely happy with our software, you may request a refund within 14 days of the original purchase date.

To request a refund, please contact us at support@dvd-logic.com with your order details and reason for the request. Refunds will be processed to the original payment method. After 14 days, all sales are considered final.

Please note:

• Refunds may not be granted if the software has been significantly used or misused.
• We reserve the right to decline refund requests that do not meet our policy terms.